This book will restore your confidence and help you to be more assertive and command more respect at work. It will enable you to: - Be valued for who you are - Ask for what you are entitled to - Say 'no' when you have the right to do so - Have your opinions and ideas heard and respected - Stand up for yourself - Handle difficult situations calmly and successfully It also provides a step-by-step guide to how to deal with some of the most common situations that you are likely to face during your working life - including asking for a pay rise!¬