‘Outsourcing’ – when will the horror stories stop coming? Every year the government gives private companies like G4S, Serco, Capita and ATOS £80 billion of taxpayers’ money to handle some of our most sensitive and important services – but where is their transparency? Immigration is perhaps the most challenging and divisive issue of our time – so why has our government abdicated responsibility? As privatisation looms over an NHS in crisis, how do we hold these companies to account? Now, White speaks to campaigners, Whitehall insiders – and the companies themselves. Who Really Runs Britain*?* is a shocking compendium of what happens when outsourcing goes wrong – and what we do now.