Who’s got time for emotional intelligence when there’s work to be done? Well, you, actually, if you want to get the best out of your team. Because business is basically about people, so developing your soft skills will help you get better results, faster. Anne Taylor sets out a practical, no-nonsense approach to building better relationships and more effective communication for anyone who’s not a natural ‘people person’, but understands that getting more emotionally intelligent as a leader is the smart thing to do. And you can make a difference in just 6 minutes!